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For this reason we offer the following no nonsense, 30 day money back guarantee to you: If we cannot solve any technical challenges preventing you from effectively using our software within 30 days of your license purchase, we will refund 100% of your purchase price if you choose to discontinue using our software.
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This is why most software publishers, including Redcort Software, are unable to accept general returns once a software license is delivered to a customer.Įven with free software downloads and a generous free trial period, we want you to know that we stand behind our software.
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We want you to install and try out our software before you purchase a license.Ĭomputer software is not a tangible good so it cannot be physically returned or forfeited like other purchases. The software is fully functional and runs for a generous evaluation period. Our software is freely available for download without any commitment or obligation from you.
#Rob parr hourly pricing sparkbox how to#

(Rob Harr talked about this tendency in our podcast interview about how Sparkbox decided to price web projects hourly.) Or you simply like to get the job done right and you don’t care how long it takes you, even if it means losing money. Pricing hourly may be your best option if you consistently over-deliver. So for them (and maybe you too), I’m making an exception to the No Hourly Pricing Rule.
#Rob parr hourly pricing sparkbox professional#
I'm adding one more scenario to this list because this year I’ve been mentoring more than one creative professional in a bit of a pickle because they can’t get the pricing right.

Charging hourly is standard practice if you’re working through agencies, especially if you work as a freelancer on-site. Ad agencies or creative contractor agencies.Many government projects require proposals priced hourly for auditing purposes. If you don’t comply, you won’t get the work. Likewise, charging hourly can motivate those in an organization with many approval levels but on a tight budget to move things along.Īnd here are 2 situations where you essentially have no choice but to charge hourly. You’d be amazed how efficient a disorganized person can become when they see how much their chaos is costing them in hard dollars. My favorite of those times is when it’s the only way to calm a chaotic client. However, there are exceptions to this rule, so I reserve the right to contradict myself, which I am about to do.Īs I wrote in my book, The Creative Professional’s Guide to Money, there are times when pricing hourly is actually the best strategic option for everyone involved. (Read my latest, The Tragedy of Pricing Hourly on This Design Life.) It is well known that I consider hourly pricing to be the worst possible strategy, for creative professionals especially. (A pastrami sandwich at Katz’s Deli is always the same price, every single time.) After all, you don’t work in a deli, and selling creative services is not like selling a turkey sandwich. When it comes to pricing your creative services, the process is never as black and white as you might like it to be.
